Every year, we try to improve the durability of our binders. First, by using recycled raw materials that can be collected in the near future; this is our challenge for the years to come!
Then by extending their life span to generate less waste. We manufacture solid: the seams of Caramel & cie schoolbags are reinforced at the point of tension and the fabric is resistant to rubbing. Guaranteed for 2 years, our binders benefit from a free repair program.
A fastener that comes loose? A torn handle? A seam that's gone to waste? Caramel & cie will send you free of charge the straps, buckles and handles. And reimburse you for the shoemaker's repair upon presentation of the invoice. Follow our tutorials on instagram ou Facebook #carameletciecare.
Contact us at contact@carameletcie.fr. Since a picture sometimes speaks much better than words, don't forget to include photos and proof of purchase with your message. We will do our best to provide you with an answer to your problem as soon as possible.